GOOD CUSTOMER SERVICES

GOOD CUSTOMER SERVICE REQUIRES EMPLOYEE INVOLVEMENT

The quality of the custmor service your company providers will have an effect on the net profit of your business.

Even with the best of intentions, many companies only give lip service to this very critical area. It is necessary that every employee be tuned in to how he or she can contribute to outstanding customer service - the kind of customer service that keeps customers coming back again and again.

"Cusyomer service" includes every element of the sales transaction between your business and a cusromer. Though you may consider customer service just a matter of being polite to customers, it actually involves many areas, including the following:
  • Being truthful in advertising your product or service.
  • Providing a product or service that meets or exceeds customer expectations.
  • Being prompt in delivering your product or service.
  • Letting customers know you appreciate their business.
  • Handling customer complaints or other concerns promptly and politely.
  • Being polite and cheerful in dealing with customers - even when they're "just looking" instead of buying.
Every one of your employees should be able to compile a list of the behaviors that contribute to good customer service in your specific line of business. Have your employees bring their lists to a staff meeting and compare notes. Discuss the areas where your company could improve customer service. Then decide on specific actions to take and decide who will take them and when. It's important to follow through to be sure that the changes you decide to make are actually made.

Get your employees involved. Be persistent and consistent in improving customer service. Your net profit will show the positive results of your efforts.

Best Savings Account

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The best savings accounts is one that will pay you competitive dividends on the money you are deposting. You also need to choose a bank with a good record concerning customer satisfaction and is known to have helpful employees that are ready to help you by answering your questions and assisting you with your financial decisions.

You have the option of choosing a local brick and mortar bank in your community, or you can choose an online bank for your financial needs. Many online institutions are going to have offers that involve the best savings account or best checking account benefits and rewards. The choice of which bank is entirely in your hands.

The best savings account is designed to make your financial life safer, easier and more profitable. Make sure that the bank is covered by FDIC insurance at the onset. Ask if you can convert your savings over to CDs at your discretion. Inquire about the possibility of using your savings account to pay bills. Make sure that the hours of operation of the bank are convenient for you and be sure to find out about any phone or online support options that they offer. If you can find a bank that provides you with high yield and no minimum balance requirements these are two factors that frequently signal that you may have found a financial institution that can offer you one of the best savings account plans on the market. You do need to keep in mind that savings accounts are good if you have a few hundred dollars to a few thousand that you need to keep around for an emergency.